Shipping Policy

ORDER PROCESSING

Please allow 1-2 business days to process your order. Expect an email within 1-2 business days to let you know your order is on the way!

 

STORE PICKUP – Av. La Florida 1, 29602, Marbella

Orders can be picked up daily, from 11:00 -14:00 and 16:00-20:00 as per official working hours. An email will be sent when your order is ready for pickup.

 

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within a 15KM radius of our shop.

If the local delivery option does not show up during checkout, your order is not eligible for local delivery. Orders placed before 12:00 during store hours will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.

When your order is ready for delivery, you will be notified accordingly via email.

 

FLAT RATE SHIPPING

Orders are generally shipped within 1-4 business days. Flat rate shipping fee depending on where your order is for is advised at check out.

 

DOMESTIC SHIPPING RATES AND ESTIMATES:

We offer flat rate shipping fees depending on where your order is for.
We have free shipping for orders over EUR 200.

 

INTERNATIONAL SHIPPING:

We offer international shipping to the following countries: European Union, United Kingdom, UAE and USA.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The Spot Cafe Skateshop SL is not responsible for these charges if they are applied and are your responsibility as the customer.

 

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

If your order arrives damaged in any way, please email us as soon as possible at info@thespotcafeskateshop.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@thespotcafeskateshop.com.