Privacy Policy

Last updated: September 17, 2024

This Privacy Policy describes how The Spot (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thespotcafeskateshop.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as outlined below. The specific information we collect and how we use it depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to:

  • Communicate with you
  • Provide or improve the Services
  • Comply with legal obligations
  • Enforce applicable terms of service
  • Protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. The term "personal information" refers to information that identifies, relates to, describes, or can be associated with you.

1. Information We Collect Directly from You

We collect personal information you provide to us directly through the Services, such as:

  • Contact details: Name, address, phone number, and email.
  • Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: Username, password, and security questions.
  • Customer support information: Information included in communications with us, such as messages or inquiries.

2. Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include:

  • Device and browser information
  • Network connection details
  • IP address and interaction information with our Site.

3. Information We Obtain from Third Parties

We may also receive personal information from third-party sources such as:

  • Service providers: Such as Shopify, for platform and payment processing services.
  • Payment processors: For collecting and processing payment information to fulfill orders.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See "Third Party Websites and Links" for more details.

How We Use Your Personal Information

We may use the personal information we collect in the following ways:

1. Providing Products and Services

We use your personal information to:

  • Process payments and fulfill orders
  • Notify you regarding account updates, purchases, and transactions
  • Arrange for shipping, returns, and exchanges.

We may also share your account with other Shopify services, should you choose to use them. Shopify will process your data in accordance with its own privacy policies.

2. Marketing and Advertising

We may use your personal information for promotional communications, such as email marketing, text messages, and tailored advertisements.

Legal basis for EEA residents: This processing is based on our legitimate interest in promoting our products and services (Art. 6(1)(f) GDPR).

3. Security and Fraud Prevention

We use your personal information to detect and investigate potential fraud, security breaches, and illegal activities.

Legal basis for EEA residents: This processing is based on our legitimate interest in securing our Site (Art. 6(1)(f) GDPR).

4. Communication and Service Improvement

We use your personal information to improve our Services and communicate effectively with you.

Cookies

We use cookies on our Site to:

  • Enhance your shopping experience
  • Analyze user interaction and improve our Services.

For more information, including how to control or block cookies, see Shopify’s Cookies Policy.

How We Disclose Personal Information

We may disclose personal information to third parties under the following circumstances:

  • Vendors and service providers: Such as Shopify for IT management, payment processing, shipping, and customer support.
  • Business partners: For marketing, advertising, and service enhancement.
  • Legal obligations: To comply with law enforcement or regulatory requirements.
  • Affiliates: Within our corporate group for operational purposes.

We disclose categories of personal information such as:

  • Identifiers (e.g., name, email, shipping address)
  • Commercial information (e.g., order details)
  • Usage data (e.g., IP address).

We do not sell or use sensitive personal information without your consent.

User-Generated Content

If you post product reviews or other content through the Services, this content will be public and accessible by anyone. Please be mindful when sharing information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has shared personal information with us, please contact us for deletion.

Security and Retention of Your Information

We implement security measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee perfect security. We retain personal information only as long as necessary for account management, providing Services, and legal compliance.

Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request corrections to inaccurate information.
  • Right to Opt-Out: Opt-out of targeted advertising or the sale of personal information.

You may exercise these rights by contacting us at info@thespotcafeskateshop.com.

Contact Us

For questions about our Privacy Policy or to exercise your rights, please contact us at:

  • Email: info@thespotcafeskateshop.com
  • Address: Avenida de la Florida 1, 29602, ES

For applicable data protection laws, we are the data controller of your personal information.